Register Salesforce Authenticator
To use Salesforce Authenticator as a verification method for MFA logins, register the app to connect it to your Salesforce account. You can register the app at any time, even before MFA is turned on.
To register Salesforce Authenticator the first time you log in after MFA is turned on, follow these onscreen instructions.
Install Salesforce Authenticator on your mobile device. It’s available from the Apple App Store or Google Play.
On your computer, log in to Salesforce. You may be prompted to verify your identity with a one-time passcode via email or text message.
The screen to register Salesforce Authenticator displays automatically.
On your mobile device, open Salesforce Authenticator and tap Add an Account.
The app displays a two-word phrase.
On your computer, enter the phrase in the Two-Word phrase field. Then click Connect.
Salesforce Authenticator is connected to your Salesforce account. Confirm the connection details in the app.
In Salesforce Authenticator, verify the connection details, then tap Connect. And that’s it! You finish logging in.
To register Salesforce Authenticator from your personal settings in Salesforce:
- Download and install the Salesforce Authenticator app on your mobile device. The app is available from the Apple App Store or Google Play.
- Log in to Salesforce, then go to your personal settings.
- Enter Advanced User Details in the Quick Find box, then select Advanced User Details.[TR2]
- In the App Registration: Salesforce Authenticator field, click Connect.
- For security purposes, you may be prompted to log in to your account or verify your identity by receiving a one-time passcode via email or test message.[TR3]
- Complete steps 3 through 9 in the above table.
[TR1]Use this section for products built on the Salesforce Platform.
[TR2]If your Salesforce org doesn’t include “Advanced User Details,” use the step instead:
Enter Personal Information in the Quick Find box, then select Personal Information.
[TR3]If your org isn’t configured to require identity verification for MFA registration, delete this step. See Modify Session Security Settings in Salesforce Help for more information.